The nature of commercial and investment banking changed substantially in the post-financial crisis period, driven by new regulations, competition, client demand and innovation. Sellside institutions began undertaking digital transformation processes a decade ago, most of which concern themselves with front-office technology renewal and process automation. A meaningful re-thinking and re-orientation of CIB digital services offerings is challenging, and bank decision-makers often lack insight into their institution’s progress in transitioning to digital investment banking models.
This report addresses this knowledge gap around the state of digital transformation efforts through the Delta-X sellside maturity assessment methodology, measuring five distinct pillars to compile a single score describing overall progress across quantitative and qualitative categories:
- culture;
- core technology capabilities;
- distribution;
- manufacturing; and
- data asset management.